DuVine Adventures has become one of the leading bike tour
operators, offering unique and personalized cycling tours in France,
Italy, Ireland,
Spain, Switzerland, California, New Zealand, Chile/Argentina.
Currently with over 10 different bike trips in 8 separate countries,
DuVine always strives to provide innovative enhancements for our
guests, making the art of leisurely bicycle trips even more rewarding
and memorable. We have the most consumer friendly payment terms in the industry.
To reserve your trip, we require a deposit of
$500 per person. The balance of your payment is due 90 days prior
to departure. Payments must be in U.S. dollars, and can be made
by Visa, MasterCard, American Express, or check. A single supplement
will be charged to each traveler (traveling solo) who wants a
private room throughout a trip. We must receive your signed reservation
form and deposit to confirm your reservation. Once received, we
send you a confirmation including details about your trip, and
a cancellation/travel insurance application.
TRIP INSURANCE
We strongly recommend the purchase of Quality Protection Worldwide Insurance that has been included for purchase on your invoice. This is a primary insurance policy which safeguards you and your traveling companion in the event of any losses due to illness, accident, or delays as covered in the explanation of benefits(EOB). With the best intentions in place and all cyclists in particularly good health, it is hard to imagine that something could occur that may prevent you from traveling on your desired trip. However it happens, and when it does the disappointment of not being able to travel is only outweighed by the significant financial loss that will occur if you are unable to travel or become injured on tour. For a fraction of the cost of your trip you can protect yourself from this scenario. To purchase and take advantage of the pre-existing condition waiver, please contact our office within the next ten (10) days and we will secure the insurance on your behalf and provide the coverage policy. You may indicate your desire to purchase or decline the insurance on our reservation form.
WHY DUVINE’S TRIP INSURANCE?
Our customized Quality Protection Worldwide Insurance offers the following benefits:
· Primary Coverage – You not need exhaust or file a claim with your primary health care provider prior to receiving benefits from the plan.
· Less Expensive – The customized plan costs less than if you were to purchase it on your own, without the loss of quality or important benefits.
· Convenient – No application required! Simply accept the purchase of insurance already provided on your invoice, and using the information from your reservation form, we will secure your coverage.
Please read the explanation of benefits (EOB) provided in your Reservation documents to review the coverage of this plan.
CANCELLATIONS
DuVine Adventures strictly adheres to its cancellation policy
and will make no exceptions to our policy. If for some unfortunate
reason you have to cancel your DuVine Adventure, our policy is
straightforward. More than 91 days prior to departure: we will
refund your deposit less a $150 per person administration fee.
Less than 91 days but more than 60 days prior to departure: you
will lose your $500 deposit. Less than 60 days but more than 30
days prior to departure: you must pay 50% of the trip price. Less
than 30 days prior to departure: you must pay the full trip price.
(The Tour trips have separate terms. Call for details)
Days
prior to trip |
91+ |
61-90 |
31-60 |
0-30 |
| Fee
per person |
$150 |
$500 |
50%
of trip price |
100%
of trip price |
* DuVine is not responsible for expenses incurred in preparation
for any cancelled trips, such as airline tickets.
* Single supplements are considered part of the trip price and
are subject to cancellation fees.
* DuVine reserves the right to make route and hotel modifications
as needed.
* On the rare occasions when DuVine must cancel a trip, all payments
received to date will be refunded, which constitutes full settlement.
If DuVine should cancel a trip within 45 days of departure because
of natural disaster or civil unrest, you will receive a full refund
only.
* Guests who fail to provide signed "Release
of Liability and Assumption of All Risks" and personal information
forms prior to trip departure will not be allowed to join the
trip and the cancellation policy applies.
Sending in a deposit toward your trip and returning your Reservation
Form, you certify that you do not have any physical conditions
or disabilities that would create a hazard for you or other travelers.
Our European trips are priced based on the euro exchange set
in August 2008, in the event of uncontrollable currency fluctuations,
we reserve the right to adjust our rates accordingly.
PREPARING FOR YOUR TRIP
We count on our travelers to be healthy and fit; to read our pre-trip
materials about clothing, medical requirements, and culture-specific
etiquette; to understand that a road less traveled means a more
unpredictable, and more rewarding, adventure. DuVine Adventures
trips have risks and rewards. Some trips are physically demanding
and visit areas where medical facilities may be virtually nonexistent
and evacuation difficult.
SWITCHING TRIPS
If space is available, we can transfer your deposit to
another tour, providing you contact us at least 100 days prior
to your original departure date. Transfers must be applied to
a tour departing to the same region and in the same calendar year.
Transfers between 100 and 80 days incur a $100 per person administrative
fee. Transfers are not accepted for any tour departing in less
than 80 days.
Guests are responsible for: choosing a trip that suits their
abilities, level of fitness, and state of health; respecting the
laws and customs of countries visited; following environmental
guidelines and regulations while on the trip in accordance with
leader direction; and respecting the rights and privacy of other
trip members. An individual may be asked to leave a trip if the
leader feels that the person's continuing participation may prove
detrimental to the individual or to the well-being or enjoyment
of other guests.
CHANGES
Due to circumstances beyond our control, DuVine Adventures may
have to make partial changes to the stated itinerary. Every effort
is made to keep changes to a minimum, and our high quality is
always maintained. We reserve the right to cancel any tour that
does not reach the minimum level of participation. In the unlikely
event that we cancel a tour, you will receive a full refund. DuVine
will not reimburse for any personal expenses due to changes in
itineraries or tour cancellations, such as prepaid hotel expenses
or airline tickets. DuVine reserves the right to decline a reservation
or to refuses service during a tour to anyone whose health or
behavior could impede the welfare or enjoyment of fellow guests.
MAILING LIST
We never sell your address or private information. DuVine Adventures
respects and values your privacy. If you are receiving multiple
copies of our brochure, please contact us by phone or email.
GROUP TRAVEL
Travel within a group invariably involves a compromise to accommodate
diverse desires, travel goals, personalities, and physical abilities
of all group members. DuVine Adventures guides may be required
to improvise and exercise good faith, use discretion and/or make
decisions based upon group consensus. These decisions may not
always please each individual, but are intended to satisfy the
larger desires of the group.
RESPONSIBILITY
DuVine Adventures will not assume responsibility for any overseas
company or person who fails to provide services that have been
contracted for any of its 2008/09 tours. (In the case of such an
event, alternative services will be sought.) In rare instances,
we may ask a traveler to switch to another trip from one that
has logistical problems or too few participants; we will attempt
to notify you 35 days before the departure date.
LIMITATIONS OF LIABILITY
DuVine Adventures is not liable for bodily injury or property
damage as a result of (but not limited to): physical exertion
for which a guest is not prepared; forces of nature; travel by
plane, train, auto, boat, or other conveyance, or by bicycle,
ski, horseback, foot, or other form of active or adventure travel;
consumption of alcoholic beverages; civil unrest; terrorism; breakdown
of equipment; high altitude; lack of or limited access to medical
attention in remote locations; and the adequacy of medical attention
once provided. DuVine Adventures is also not liable for: expenses
(e.g., meals, transportation, or hotel costs) that are not specified
as included in the trip cost but may be required to get to or
from a trip start or end. DuVine Adventures reserves the right
to make route and hotel modifications as necessary to improve
the quality of a trip or to accommodate the comfort and well-being
of guests. Guests grant DuVine Adventures, Inc. express permission
to take photographs or film records of its trips for promotional
and commercial use, without remuneration.
In further consideration
for participating in the trip, our guest agree that DuVine, or
their designate, may use any photographic or film records of the
trips for promotional and/or commercial purposes, without any
remuneration to the guest. The guest agrees to assign all right,
title and interest they may have in or to any media in which their
name or likeness might be used to DuVine. Also guest agree
that any testimonials to DuVine, assigns all rights to DuVine
and allows the testimonials to be used for promotional and/or
commercial purposes without any remuneration.
DuVine Photography within this Web site is copyrighted by DuVine
Adventures and may not be reproduced without permission.
Online Reservations: Please note, your
credit card will not be charged and your trip will not be confirmed
until a Travel Advisor has contacted you in person to confirm
trip availability and pricing. Any additional travel arrangements
that you make prior to being contacted by DuVine are at your own
risk.
Reservations
