Everyone counts. At DuVine Cycling + Adventure Co. we are committed to making connections with each of our bike tour guests to create the personalized award-winning experiences that provide the foundation of our continued success. In a company where clients are never numbers, neither are our employees. It takes caring people with an eye for details to make sure that a chef on a tour in France knows not to use nuts in a surprise anniversary cake. Every DuVine employee is an important link in this chain that allows us to exceed customer expectations. In this environment, as part of a growing company, your success is our success and opportunities for advancement are plentiful for people with big ideas and even bigger hearts.
- Bicycle Tour Guides
- Product Director, Tour Design
- Tour Operations and Office Manager
- Administrative Coordinator
- Bicycle Mechanic
- Accounting Assistant
- Content Marketing Editor
- Guest Services Intern
- Tour Coordinator
- Sales Manager: Inside Sales
BICYCLE TOUR GUIDES
DuVine’s team of world class bike tour guides is expanding! Due to our company’s growing realm, we are now looking to hire new guides to lead memorable and unbeatable bike trips. We lead our mostly English-speaking guests all over the world offering top notch service and unforgettable moments. Our team of guides play an integral role in ensuring that our guests are happy, and we only pick the best, most interesting and upbeat people out there.
If you think you have what it takes to make a person’s day or trip memorable by offering them adventures through history and art; introducing them to world class cuisine; and leading them on scenic rides and preparing them the best picnic they’ve ever had, then we’ll give you a chance to meet someone on our team. We will then decide if you have what it takes to be DuVine. If you are interested in our bicycle tour guide positions, please fill out our bike tour guide opportunities form.
Potential guides should be fluent in the language of the country in which they wish to lead tours and must be intimately knowledgeable about that region.
BICYCLE MECHANICS: DuVine is seeking experienced bicycle mechanics. View the Full Listing
CURRENT OPPORTUNITIES AT OUR BOSTON HEADQUARTERS
Product Director, Tour Design
Want to work in an exciting, high-energy, high-visibility role and help change the face of the cycling tourism industry? Do you have deep experience in itinerary development and management of active travel?
Reporting to the COO, you will set the vision, own the strategy, planning and execution of the product plan and help build the overall global product, which serves thousands of customers each year. The Product Director of Tour Design will work closely with DuVine’s business leaders and cross functional teams to continuously improve the DuVine Cycling + Adventure Co. experience. Bring your experience, creativity, analytical, communication & collaboration skills, and desire to be the best in the industry as we continue to reinvent travel.
DuVine Product Director — Tour Design
The Product Director of Tour Design at DuVine Cycling + Adventure Co. is accountable for the pricing, revenue, and market share for the product. This dynamic position requires a strong understanding of the current product offering and a deep understanding of customer needs, problems and strategies.
The Product Director is the leader, bi-lingual spokesperson and voice of the products they represent. The role requires the ability to articulate the local competitive landscape and develop local strategies and product differentiation by leveraging research, insights and customer feedback. This competitive knowledge and product expertise will help drive business and marketing planning.
The ideal candidate understands, orchestrates, and influences customer campaigns and marketing activities and delivers product solutions and customer feedback to the business. An essential aspect of the role is to align the product, timing and delivery of marketing messages and outreach to DuVine’s customers and partners. The Product Director must develop strong partnerships with key internal stakeholders to lead and execute the fiscal year priorities, minimizing ad-hoc and un-integrated customer and partner outreach.
The Product Director of Tour Design should have excellent cross-team collaboration skills and strong problem solving capabilities as well as high tolerance of ambiguity and a positive, can-do attitude which are required to quickly ramp up on new concepts and tasks.
As Product Director of Tour Design, you will be responsible for:
- Managing a P&L for each region
- Product Monetization - define, evolve and achieve ambitious growth goals and plans for the DuVine product. Drive changes in the business model, based on business issues and market dynamics. Contribute to fiscal year planning, sales forecasting and business reviews.
- Marketing Planning and Execution -own the execution strategy for the product by business plans, segment alignment and evangelism. Work with marketing and sales teams to create and drive programs and promotions to reach target audiences.
- Competitive Positioning and Response - monitor your competitors and ensure that competitive plans, response strategies and contingencies are the foundation of the overall subsidiary compete plans.
- Orchestration & Influence - work closely with teams to ensure plans contain the right focus on opportunities, benefits and the value proposition of the product/solution areas. You are also responsible for providing input to all teams during the annual product planning process.
- Product Advocacy - use your in-depth product expertise to localize, translate, deliver and evangelize core marketing content to clearly articulate value propositions to key influencers.
- Positioning, Messaging & Storytelling - land and localize the positioning and messaging frameworks for your product, promoting DuVine’s overall strategy and direction to target audiences. Contribute to localization decisions ensuring content quality. Develop sales tools and delivering sales trainings for internal and partner sales people.
- Management of Product team
Please submit your resume, cover letter and salary requirements to firstname.lastname@example.org.
Tour Operations and Office Manager
DuVine Cycling & Adventure Co. is hiring a Tour Operations and Office Manager who will ensure that all tour and office logistics are organized and managed effectively, efficiently and accurately. The successful candidate will be responsible for all aspects of logistics for several regions while collaborating with multiple departments to attain the above stated goals. Other key responsibilities include general office management and light bookkeeping tasks. This position will be based in Camaret for the duration of the season. Accommodation can be provided.
The ideal candidate should have demonstrated experience in all the following areas:
Education and Experience:
- European tourism
- Logistics and team management
- Diverse travel experience and knowledge of the countries where DuVine travels – especially France
Skills & Characteristics:
- Fluent in French & English, great communicator in person and writing in French. Italian & Spanish would be a plus.
- Highly organized
- Able to work with a wide variety of personalities
- Excellent computer skills including Microsoft Office and Google Docs
- Punctual, efficient and able to prioritize tasks
- Proactive problem-solver
- Reliable & Professional
- At ease maintaining order in a fast paced work environment
- Able to work flexible hours supporting and assisting our guides and staff
- Willing and able to travel
- Maintain good communication and relationship with vendors
- Checking in and out of tours using related checklists
- Assist with private tours, self guided, new tours: Itineraries and reservations
- Gear inventory and management (shipping, etc.)
- Basic bookkeeping, including check writing, office expense reporting, wire payments and checkbook balancing
- Reservations of flights, trains, for guides & staff when necessary
- Office administration: mailings, tech & computer management, print jobs
- Occasional on tour assistance by bike or van
- Create the logistics email that is sent out for each tour in France & Spain
- Cleaning, organizing the office
- Post office and supply errands
- Maintain and update all binders gear kits (picnics, toolboxes, etc).
- Assist with management of maps for tours for all destinations
- Send rooming lists for France, Spain, Portugal, Holland and Switzerland
Reporting To: Product Director & COO
Location: Camaret sur Aigues, France
Term: 8 months : March-Oct
Status: Part time 36-40 hrs/week Tuesday-Saturday
Please submit your resume, cover letter and salary requirements to email@example.com.
This position is an administrative and coordination role, which provides support to the executive team, has a major focus on the concierge-style services that we provide to our travelers and assists with operations for each tour departure in designated destinations.
- Liaise with partners and other departments and notify them of departmental updates
- Manage gear inventory in U.S. warehouse as well as offices abroad
- Perform administrative tasks including but not limited to mailing and shipping, placing supply orders, managing files and documents and answering phones
- Manage guest feedback
- Finalize pre- and post-tour plans for guests including rail, hotel and car
- Manage reservations by accepting payment, processing reservation forms, producing client reports, and sending trip materials
- Communicate tour details to international offices
- Respond to and follow up on traveler inquiries by phone and email in a timely manner
- Assist in completing and maintaining travel documents
- Provide assistance to other team members as needed
- Complete off-season department projects
- Offering coordination and organizational support for the executive team, including but not limited to:
- Drafting of correspondence
- Management of executive schedules
- Coordination of calendars and travel arrangements including plane tickets, hotel reservations and car services
- Organization and coordination of on- and off-site meetings and events and logistics
- Strong organizational skills and attention to detail required
- Ability to multi-task and prioritize under pressure
- Ability to problem-solve and work independently as well as with a team
- Service-minded with a confident, reassuring client interaction style
- Excellent written and verbal communication skills
- Superior computer skills including Microsoft Office, Adobe and web-based applications
- Previous international travel planning experience preferred
- Experience in a professional office setting
- Fluency in French, Italian, Portuguese or Spanish helpful
This is an entry-level position.
DuVine Cycling + Adventure Co. designs and leads luxury cycling tours in the world’s most amazing places. If you are a travel professional who enjoys challenges and has the energy and enthusiasm to support a growing business in the Boston area, we would love to hear from you! Please submit your resume, cover letter and salary requirements to firstname.lastname@example.org.
The bicycle mechanic’s primary responsibilities include tuning and maintaining bikes and managing our fleet of vehicles at our French headquarters. In addition, the mechanic will assist in preparing and leading tours, specifically our Race Series and Journey’s tours. The bicycle mechanic’s job is very important as we depend on perfectly prepared bicycles to enhance the guests’ experience. The mechanic will manage their own hours based on seasonal and weekly needs. Expect 35 hrs/week. The position includes a room/apartment located in Camaret-sur-Aigues, biking distance from our French Headquarters, during the duration of your stay in France.
Responsibilities Include (but are not limited to):
- Creation and design of a new bike workshop
- Assess current fleet and future needs. Negotiate rates and purchase needed bikes
- Repair, check, and fix bikes following DuVine standards
- Prepare bikes on time for tours and other deadlines
- Record all the work done on bikes and maintain this database
- Keep the inventory of the workshop updated and ordering necessary parts
- Manage costs and budgets relating to bikes and vehicles
- Keep the bench and the workshop clean
- Provide feedback about bicycles and be a part of the mechanic and office team
- Cleaning and organizing on a weekly basis inventory management of bicycles and accessories
- Checking In and Out of tours
- Reserve and manage fleet of vehicles during the season
- Equip each vehicle with branding, rack/hitch, gps, van kits, tool kits, first aid, etc.
- Maintain trailer, roof rack and bike racks monthly
- Weekly review of the van kits and the overall condition of the van inside and out
- Develop and implement a strict van damage policy with guides and all drivers
- Rent supplemental vehicles when necessary
RACE SERIES & JOURNEYS
- Assist in all operations for the Race Series and Journey tours
- Manage reservations and work with Vendors for all such tours in France and select other countries
- Participate in implementing new policies specific to these tours
TRAINING & OTHER
- Lead a course in bike mechanic training to all guides at Spring and mid-season guide trainings
- Preform additional mechanic session with guides in need
- Recruit and manage guides in the workshop that can assist during busy periods
- Assist with office tasks when needed
- Ability to manage his or her own time
- Ability to prioritize according to business needs
- Good team player
- Fluent in French. Effective communicator, both written and verbally
- Confident in travel including driving vans, and using public transportation
- Able to problem solve and work in a fast paced environment
- Can comfortably work with Microsoft Office & Google docs
- Negotiating & purchasing
BICYCLE MECHANIC SKILLS
We usually require 3-5 years of shop experience, although exceptions will be considered.
(in addition to basic mechanic skills, we require the following skills:)
- Complete bike assembly
- Use of lubricants
- Use of cleansers and solvents
- Use of Loctite compounds
- Wheel building, spoke replacement
- Truing wheel lateral (side-to-side)
- Truing wheel radial (round)
- Adjusting wheel dish (rim centering)
- Adjusting wheel tension
- Stressing and stabilizing wheel true
- Threadless headset adjustment
- Hub and freehub bearing adjustment
- Spline-fit crank arm removal and installation
- Pedal installation
- Cassette replacement
- Cassette wear
- Chain removal, sizing, and installation
- Chain wear
- Gear hanger alignment
- Shift lever installation
- Cable routing and installation
- Rear and front derailleur installation
- Rear and front derailleur limit-screw adjustment
- Rear and front derailleur indexing adjustment Brake lever installation and alignment
- Cable routing and installation
- Dual-pivot brake installation and adjustment
- V-brake installation and adjustment
- Mechanical disc-brake installation and adjustment
- Bike fit knowledge for tours and deliveries
Please send curriculum vitae with the subject “Bike Mechanic” to email@example.com. This Job Description is to be used as a guide for accomplishing organizational objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position.
Location: Orange, France
Season: March - November (9 months)
DuVine is expanding its Accounting Department, located in Somerville, MA. The Accounting Assistant is a seasonal position that will report directly to the Controller. This role is an operations focused accounting position dealing with most of the transactional based operations in the accounting area.
Responsibilities Include (but are not limited to):
- Learning and understanding our online sales system, office processes, and the DuVine financial system
- Manage Accounts Payable cycle
- Manage Accounts Receivable cycle
- Travel & Expense report processing
- Participate in monthly closing and report generation process
- Oversee corporate credit card accounts and weekly reconciliations.
- General office: file maintenance and data entry
- Special projects as assigned
- Associate's degree in accounting, finance or equivalent
- 3-5 years related experience in an accounting department
- Well developed skills in Excel, basic accounting principles, problem solving, mathematics and QuickBooks
- Additionally the candidate must be able to demonstrate that they are detail-oriented, well organized, a team player, able to multi-task effectively, capable time manager and able to communicate effectively (written and verbally) with a wide array of professional levels
- 24 hours per week required from December to March
- 40 hours per week required from April to November
- Accessible by MBTA (Porter Sq)
Please submit your resume and salary history to firstname.lastname@example.org.
Content Marketing Editor
DuVine Cycling + Adventure Co. designs and leads luxury bike trips in the world’s most amazing places. We are seeking a Content Marketing Editor to oversee and enhance all marketing content initiatives to generate qualified leads, encourage engagement and foster industry leadership. Candidates for this position must be skilled writers who can develop their own high-quality content as well as build an effective, results-driven content strategy.
Key responsibilities include
- Map out a comprehensive, cross-channel content strategy that supports both short and long term marketing initiatives
- Create a functional content calendar and manage its execution through the development of an content team (internal and external)
- Write original, engaging, SEO-optimized content for marketing initiatives, including company blogs, landing pages, email communications, press releases and print materials
- Edit all content to ensure it is grammatically correct, fact-checked, consistent with brand style/tone, and is search optimized for its channel
- Develop efficient systems and outline best practices for content creation, editing, distribution and maintenance
- Conduct tests, gather data and analyze results to gauge content effectiveness and make informed decisions to improve strategy
- Leverage market data, competitive audits, surveys, and internal brainstorming to develop content themes/topics that engage and educate audience to generate leads and establish reputation as a thought leader.
- Manage PR outreach initiatives
- Stay up to date on the latest in travel, food/wine, cycling, as well as SEO and content marketing best practices
- Assist with other marketing functions including social media efforts, event execution, photo management, and website updates
- Bachelor’s degree in English, Writing, Journalism, Marketing or similar preferred
- 3+ years creating engaging content across various channels and mediums
- Ability to understand what an audience needs to know, how they want to consume it and how to persuade them
- Enjoys being creative and not afraid to pitch and try new ideas
- Proven editorial skills and a passion for grammar
- Understands SEO strategy and implementation
- Familiar with google analytics and has experience making data driven conclusions
- Has an insatiable thirst for news and information as well as the ability to keep an outsider's perspective
- Comfortable performing interviews
- Very organized, attentive to detail and process-oriented
- A willingness to embrace change and to adapt strategies on the fly
- Able to multi-task and prioritize responsibilities
- Energetic, out-going, positive personality who works well with a team
- Driven, self-motivated worker with the desire to develop professionally
- A passion for new technology tools to publish engaging content, social DNA a plus
- Interest in international travel, food/wine, fitness and/or cycling preferred
- Experience creating content for B2C, travel and or adventure markets preferred
DuVine proudly offers its employees a benefits package that includes generous paid time off, travel opportunities, incentive programs, 401k with match, health insurance, fitness-focused programs and more. Not to mention, some pretty fun co-workers.
This is a full-time position. Please submit your resume and cover letter to Michelle at email@example.com.
Guest Services Intern
DuVine is a tour operator that specializes in luxury cycling vacations. Our mission is to enrich the lives of our guests through authentic travel experiences. We are looking for an intern who can help us during our busy tour season. A diverse project list allows our interns to gain experience in everything from customer service and operations to marketing and sales.
- Complete reservation management tasks
- Produce operational reports
- Process mailing requests
- Assist with inventory management
- Proof web and print materials
- Research pre/post tour travel options
- Communicate with guests and international offices
- Strong organizational skills and attention to detail
- A self-motivated worker with solid problem solving abilities
- An energetic, team-oriented person with a positive mindset
- Excellent written and verbal communication skills
- Superior computer skills including Word, Excel and web based applications
- International travel planning experience helpful
- Fluency in French, Italian, Portuguese or Spanish helpful
- DU-BBQ Friday – Enjoy relaxed Fridays with BBQ lunches with the entire DuVine team. Get outside, enjoy the weather and a free lunch!
- Team Rides – Enjoy long bike rides through the park? So do we! During the summer we love to get out of the office and take an easy-going ride every now and then.
- Destinations Trainings and Saved by the Glass – Learn about our tours, the culture, traditions, cuisine and sample the wines of the region (if you are over 21, of course).
- 3 month minimum commitment required
- Available for spring, summer and fall positions
- Minimum of 24 hours per week
- Flexible scheduling
- Accessible by MBTA (Porter Sq)
If you love to travel and are interested in supporting a fun, fast-paced business in the Boston area, we would love to hear from you! Please submit your resume to firstname.lastname@example.org.
This position provides concierge style service to our travelers in given regions while also assisting with the operations for each tour departure.
- Finalize pre- and post-travel plans for guests including rail, hotel and car.
- Manage reservations by accepting payment, processing reservation forms, producing client reports and sending trip materials.
- Communicate tour details to international offices.
- Respond to and follow up on traveler and sales inquiries by phone and email in a timely manner.
- Provide assistance to other team members as needed.
- Strong organizational skills and attention to detail required.
- Ability to multi-task and prioritize under pressure.
- Ability to problem solve and work independently as well as with a team.
- Service-minded with a confident, reassuring client interaction style.
- Excellent written and verbal communication skills.
- Superior computer skills including Microsoft Office, Adobe and web based applications.
- Previous international travel planning experience preferred.
- Experience in a professional office setting.
- Fluency in French, Italian, Portuguese or Spanish helpful.
This is an entry-level position.
If you are a travel professional who enjoys challenges and has the energy and enthusiasm to support a growing business in the Boston area, we would love to hear from you! Please submit your resume, cover letter and salary requirements to email@example.com.
Sales Manager - Inside Sales
We are seeking an experienced sales manager to enhance and expand our sales programs. Duties include management of all incoming web and phone inquiries; managing all existing relationships; assist past travelers with future travel plans; establish and foster relations with new markets and clients; follow-through of leads to maximize potential sales and tour loads; database management; fulfillment of promotional material requests; development of promotions and special events; tradeshow attendance and follow up; work closely with international offices and tour coordinators to ensure superior customer service and product delivery.
- Five year of professional sales experience, ideally in the travel industry
- Deadline oriented with strong organizational skills and a high attention to detail
- Ability to multi-task and work well under pressure
- Service-minded team player with excellent written and verbal communication skills
- Quick thinker who can prioritize responsibilities in a professional and positive manner
- Superior computer skills including web based applications, Word, Excel and PowerPoint
- Experience in writing detailed and creative documents and itineraries
- International Travel Planning Experience required
- Fluency in Portuguese, French, Italian or Spanish extremely helpful
If you have an entrepreneurial spirit, a proven track record, great ideas with good implementation skills, and the energy to grow this division, please submit your resume and salary history to firstname.lastname@example.org.
We are seeking applicants with an interest and desire to work in the adventure travel business. Intern positions are currently available at our Boston office and require a minimum six week program.
If you have a passion for cycling and outdoor sports, an interest in the adventure travel industry, are excited about the prospect of working in small business office and are seeking the opportunity to acquire new skills, we would love to have you join us! Please submit your resume to email@example.com.
We are always seeking new employees and would love to hear from you. If you are interested in joining Team DuVine, please forward your resume today to firstname.lastname@example.org. Have a general question related to careers with DuVine? Send us an email and we will get back to you within 24 hours.