Personal Information

“Personal information” is defined as any information used to identify, contact, or locate the person to whom such information pertains, including but not limited to name, e-mail address, mailing address, phone number, or other contact information.

When you browse this website and have not registered for any online service from DuVine, you browse anonymously. Personal information is not collected as you browse. Personal information is collected when you request any website service, including registering for electronic newsletters, answering surveys, and/or registering for contests and other promotional opportunities provided by DuVine. Personal information will also be collected when you purchase trips or related services on this site.

This information is used to enhance your site experience, expedite communications, allow you to receive electronic/postal mailings from DuVine, and/or facilitate your travel with DuVine. Additionally, we may request your destination and travel interests, which allows us to further personalize your website and email messages.

Aggregate and Usage Information

DuVine automatically tracks certain information while you use our website, including (but not limited to) the URL you visited before DuVine.com, the URL you visit after DuVine.com, and your IP address. We may also record data about which pages you visit on our site and how long you spend on each page.

DuVine may also collect aggregate and usage information to generate market research reports. Demographic data such as age, gender, and interests provided by Google are collected and used to analyze our website visitors through Google Analytics Demographics and Interest Reporting. Google Remarketing ads are advertised to website users that have visited specific pages on the website.

Cookies

DuVine’s website uses “cookies,” small data files that are placed on your hard drive while you browse our website. Cookies are used to store your preferences and sign-in information, or allow us to provide you targeted ads that may interest you and analyze the way our site is working to help us improve. Our cookies cannot retrieve information from your device other than what you choose to enter, such as sign-up information to receive our newsletter or enter a contest.

Links to Other Sites

Our website contains links to other websites outside of our domain, and therefore DuVine.com cannot claim responsibility for the privacy practices of such external sites. We encourage our users to be aware when they are leaving our site and read the privacy statements of other websites collecting personal or credit card information—including affiliated sites who may post or bear DuVine’s logo.

Privacy Commitment

DuVine respects and values your privacy. We will not disclose your personal information to any external party without your informed consent unless we are required by law to do so.

Right to Review your Information

DuVine customers may, at any time, request further information about the way DuVine manages your personal information. To request removal from our contact lists or amend your personal information, you may contact us or submit a written request.

Unsubscribe from Emails

At any time, you may request to stop receiving our newsletter emails. You may unsubscribe by updating your email preferences or clicking the unsubscribe link that appears in every DuVine email. If you prefer, you may also reply to unwanted DuVine email with the word “unsubscribe” in the message subject, or by contacting us.

Security

DuVine.com is protected by security technology called SSL encryption to prevent the loss, misuse, and alteration of the information under our control. While no internet data transmission is ever completely secure, all credit card payments submitted via DuVine.com are automatically encrypted. If your preferred web browser does not support SSL encryption, you will receive instant notification. DuVine does not use credit cards for any purpose other than intended payment.