Travel Protection
A Travel Protection Plan protects your travel investment, your belongings, and most importantly, you. We encourage travelers to enroll in a Travel Protection Plan in case an unexpected event causes you to cancel or leave your trip.
Through our trusted partner Trip Mate, we offer a plan that include benefits such as trip cancellation, trip interruption, travel delay, accident and sickness medical expense (COVID is treated as any other sickness), baggage and personal effects, missed connection, and more. For frequently asked questions for COVID-19 Related Claims under the Travel Protection Plan, please find more information here. Please refer to your plan documents and contact Trip Mate directly with any specific coverage questions.
The travel protection plan also contains non-insurance travel assistance services, available to you 24/7 offering help with anything from hotel arrangements to translations services. To file an insurance claim, please contact Trip Mate at 833-297-2255, Plan F515D.
| Travel Protection Plan Summary | ||||
|---|---|---|---|---|
| Benefit(s) | Maximum Benefit Amount | |||
| Trip Cancellation Single Supplement | up to 100% of the non-refundable insured Trip Cost Included | |||
| Trip Interruption Single Supplement | up to 125% of the non-refundable insured Trip Cost Included | |||
| Additional Trip Interruption Traveling Companion Hospitalization | Included under Trip Interruption Benefit Maximum up to $150 per day, Limited to 5 days | |||
| Missed Connection | $750 | |||
| Trip Delay | up to $150 per day, to a Maximum of $750 | |||
| Accident & Sickness Medical Expense Dental Expense Sublimit | $50,000 $750 | |||
| Medical Evacuation and Repatriation of Remains Additional Medical Evacuation: Transportation of Children/Child Bedside Visit Transportation to Join You | $100,000 Included Included Included | |||
| Political or Security Evacuation and Natural Disaster Evacuation | $25,000 | |||
| 24 Hour Accidental Death and Dismemberment | $25,000 | |||
| Baggage and Personal Effects Passport, Visa or Other Travel Documents Replacement Credit Card Charges and Interest Per Article Limit Items Subject to Special Limitations | $1,000 $100 $100 up to $300 $600 Maximum Combined | |||
| Baggage Delay | up to $250 Per Day, to a Maximum of $750 up to $50 to expedite the Return | |||
The travel protection plan offered by Trip Mate provides coverage for trips booked directly with DuVine. Non-refundable airfare could also be covered for direct round trip air flights booked by others, to and from the scheduled trip departure and return cities, provided the dates of travel for the air flights are within 14 total days of the scheduled DuVine trip dates.
If you are not disabled from travel at the time the travel protection plan is purchased and the plan payment is received within 21 days of the initial payment or deposit for the trip, the pre-existing medical condition exclusion waiver will be waived. The travel protection plan offered by Trip Mate must be purchased prior to final payment due date. The plan payment is non-refundable after the free look period. If you are not satisfied for any reason, you may return your plan document to your travel supplier within 10 days after receipt. Your plan payment will be refunded, provided you have not already departed on the trip or filed a claim. When so returned, the coverage under the plan is void from the beginning.
To view your state-specific plan documents, click here and follow the directions.
This Travel Protection plan is not available to New York State residents. New York State residents, click here to purchase.
If you are a citizen of Canada, please click here for additional travel protection plan options.
This advertisement contains highlights of the plans, which include travel insurance coverages underwritten by United States Fire Insurance Company under form series T7000 et. al and TP-401 et. al. and non-insurance services such as Travel Assistance Services provided by Generali Global Assistance and FootprintID®. Coverages may vary and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations, and exclusions in the plan, including an exclusion for pre-existing conditions. In most states, your travel retailer is not a licensed insurance producer/agent and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions, and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. Your travel retailer maybe compensated for the purchase of a plan. CA DOI toll free number: 800-492-6116. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate, a Generali Global Assistance & Insurance Services brand, P.O. Box 527, Hazelwood, MO 63042; 1-833-297-2255; assistancefees@travelclaimsonline.com. We are licensed in all states. While Trip Mate markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Trip Mate, and Trip Mate does not receive compensation from USF for providing the non-insurance components of the plans.
Trip Mate: Who to Contact
Customer Service: +1 833 297 2255
Claims Questions: Click Here
Non-Insurance Emergency Assistance (within U.S. + Canada): +1 833 430 3653
Non-Insurance Emergency Assistance (outside U.S. + Canada): +1 954 308 3925